Souq.com is the largest ecommerce site in the Arab world. With more than 2,000 employees, we operate with the scale and ambition of a big corporation, but we cultivate a strong entrepreneurial and nimble mindset to ensure we execute with speed and efficiency. We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia and Kuwait, and leading Product and Engineering centers in Jordan and India.
At present, Souq.com is an Amazon company wherein we're seeking a highly skilled and motivated person to help develop and implement a world class security program for our operations network which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
The Manager, Safety & Security - Egypt will be responsible for partnering with the Operations team spread across various cities across the country to execute company security policies and provide security services and asset (lives, inventory in transit and within delivery center, buildings, equipment, data, & intellectual property) protection within the assigned location and the surrounding geography. The Manager is a key member of the Operations organization, working with the Regional team as well as cross functional teams throughout the organization.
Responsibilities
- Possess a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements.
- Completing and/or coordinating the final Test and Acceptance of site security systems that leverage our access control system.
- Establish and implement effective, predictable, measurable procedures/processes and prevention programs impacting losses, pilferage, accident trends and conduct job hazard and job safety analyses
- Perform frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury.
- Ensure guarding vendor(s) have clear understanding of expectations and hold them accountable to deliver on them and meet or surpass service level agreement requirements. In addition, work with the guarding vendor's management to ensure that they recruit, hire, and retain candidates who raise the performance bar of the security services organization
- Builds and deploys security training program
- Serve as department's liaison and security subject matter expert
- Effectively address safety and security incidents including potential and actual work place violence incidents per policy as well as conducting testing of the incident response plans.
- Enhance, track, and report on metrics which are key performance indicators
- Coordinate with various support teams such as the Worldwide Operations Security Team, IT Security, and Network Engineering as needed
- Utilize Kaizen, Lean and Six Sigma methods to drive process improvements and increase efficiency.
Requirements
Basic Qualifications
- 5+ years as a successful Security and/or Loss Prevention manager.
- Minimum of 2 years' experience in customer service driven environment.
- Prior experience in security services, Loss Prevention, asset protection, audit, risk management, inventory control, quality assurance, or other related field.
- Experience implementing lean principles and process improvement in an operational environment.
- Skilled in utilizing MS Office Suite is required.
- Bachelor's degree required
- Must be able to work in an industrial environment that requires walking up to 5 miles a day.
Preferred Qualifications
- Proven ability to work with and effectively persuade facility site leaders and other key departments within the organization.
- Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver.
- Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. is considered a plus.
- Experience with delivery stations or cargo handling stations and transportation network security is preferred.
- Must have strong oral and written communication skills in English
- Security Certification such as CPP, etc.
- Master in Business or related field is preferred.
About the Company
Souq.com - the Middle East's online marketplace.
We connect people and products - opening up a world of possibility. From bracelets and backpacks to tablets and toy cars - we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.
Driven by smart technology, everything we do is designed to put the power directly in your hands - giving you the freedom to shop however, whenever and wherever you like.
We're trusted by millions, because we don't just deliver to your doorstep, we were born here. With Souq.com you'll always be getting a good deal - with exceptional service that makes your shopping experience as easy and seamless as possible.
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