Rolling Stock Senior Technician

Rolling Stock Senior Technician - Success Profile

Reporting to: Rolling Stock Team Leader

Division / Function: Engineering and Maintenance

Base location: SDM Dubai

Key purpose

The purpose of this position is to provide effective specialist and level 4 & 5 engineering and maintenance services covering the Rolling Stock and On Track Plants for Dubai Metro.

Based on the specific requirement of the role

Key accountabilities

- Assist the Rolling Stock Team Leader in carrying out specialist and level 4 & 5 of preventive and corrective maintenance activities and modifications on rolling stock and on track plants
- Carry out routine vehicle inspections, inspecting parts for surface defects, changing of consumable items, perform all level of repairs and technical cleaning;
- Perform roles necessary for the management of the safe system of works, including to meet tight maintenance schedules;
- Test functional performance of electromechanical assemblies using various test instruments, replace, install electrical and electronic parts and hardware in housings or assemblies, align, fit and assemble component parts, using electronics tools, hand tools, power tools, fixtures, templates, and microscopes;
- Operate metalworking machines, repair, rework, and calibrate hydraulic and pneumatic assemblies and systems, verify dimensions and clearances of parts to ensure conformance to specifications and to meet operational specifications and tolerances;
- Perform time sensitive fault diagnostics and component replacement (repair in situ or inside depot) on the rolling stock;
- Follow the appropriate maintenance procedures and instructions, operating rules and procedures to ensure compliance with the required requirements;
- Carry out wheel re-profiling of the rolling stock annually or as required using under-floor wheel lathe,
- Perform train overhaul at defined interval by inspecting and repairing major components and systems
- Assist the Rolling Stock Team Leader and/ or other technical support staff to implement complex systems or new projects;
- To be assigned and rotated to the First Line Response Technicians team when required;
- Produce and maintain accurate maintenance records of rolling stock, tools and plant machinery performance, work accomplished and other information using a computerized maintenance management system;
- Perform and carry out duties as instructed/ directed by the Rolling Stock Team Leader and other senior Rolling Stock Maintenance staff;
- Implement and follow safe access process;
- Perform shift and emergency duties when required.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.

Requirements
Essential technical and professional skills , knowledge and qualifications

- Vocational trade certificate or diploma in electrical or mechanical engineering discipline or equivalent
- Must have good eyesight and normal colour vision;
- Strong technical mind, and ability to grasp the complexity of inner workings of rolling stock;
- Ability to use and calibrate various electrical, electronic and mechanical test equipment and PC for the maintenance of rolling stock;
- Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required;
- Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
- Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
- Preferably holds a valid UAE driving license with good driving skill and experience.
- 5 years robust working knowledge in maintaining, repairing and overhaul of car body, bogies and suspension, couplers and draft gears, operators control, propulsion system, friction brakes, batteries, auxiliary power supply and electrical equipment, car doors and doors control, ventilation and air-conditioning components, train control and monitoring system for rolling stock is essential;
- Prior experience in shunting and driving engineering vehicles and/or locomotives would be added advantage;

Additional/special features of the role

- Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
- Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
- To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
- Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
- Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process

SAE Responsibilities and Information Security Responsibilities

- Awareness of the Integrated Management System and the content of the Health, Safety, Quality & Environment and Information Security Policy Statements;
- Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above;
- To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
- To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Serco's controlled premises/systems;
- Promote a good SAE and Information Security culture among their peers, subcontractors and third parties;
- Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels;
- Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
- Promote a good SAE and Information Security culture among their peers, subcontractors and third parties.

Safety Critical Competencies

- Removal, installation, maintenance and overhaul of safety critical systems and components of passenger trains;
- Checking that all trains systems of Dubai Metro trains are working correctly after overhauls;
- Checking that safety critical features of a passenger train are working correctly before entering service
- Communicating with persons responsible for controlling movement of trains and electricity to power rail.
- Coupling and uncoupling of passenger trains and engineering vehicles.
- Installation and maintenance of components related to rolling stock onto passenger train vehicles or on track plants.
- Checking that safety critical features related to rolling stock system of a passenger train are working correctly before handing-over to operations department after maintenance.
- Checking that safety critical features of the re-railing vehicle are working correctly before being used.
- Communicating with Controllers (Operations, Communications or Maintenance).
- Communicating with other persons responsible for driving, dispatching and controlling the movement of rail vehicles.
- Attend all safety related training courses or refresher training courses as required.

About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.