WMS Systems Supervisor - Logistics

Job description / Role
WMS Systems Supervisor - Logistics - Dubai

To assist the Logistics operations in implementing/modifying the Warehouse Management System, ensuring the scope is delivered in accordance with the agreed standards.
To carry out the day-to-day administration of the Manhattan WMS to ensure continued smooth running of the warehouse operations.

Responsibilities include:

* Provides administrative support to Warehouse Management Systems (WMS) team

* Meets ongoing technical support needs which are proposed by logistics operations in line with the growth of the business

* Plan & co-ordinate stock takes & cycle counts

* Ensure housekeeping & safety standards are maintained

* Maintain tight security measures to avoid shrinkage

* Prepare weekly & monthly reports as required

* Meet regularly with IT, Merchandisers & other Retail Departments

* Ensures policies and procedures are maintained

* Assists with identifying and resolving operational and procedural issues

* Participates in brainstorming sessions to streamline current and new processes and to submit process improvement on a consistent basis

* Participates in testing of new WMS applications and improving the performance of existing WMS

* Ensure that staffs are trained & familiar with Company Policies & Procedures. Maintain strict but fair discipline and promote staff development

* Provide expert advice to the team

* Be a leader to Superusers team

* Continually seeks opportunities to increase internal client satisfaction and deepen client relationships

Manage a team including workload, motivation, training and appraisals

* Motivate own team to increase productivity

* Ensure transparent communication

* Escalate issues to Line Manager as and when necessary

* Inform/guide Employees on performance and company policies and procedures

* Appraise Employees and monitor performance against set goals

* Identify development needs and potential in order to assign appropriate job functions to develop them

* Keep Manager updated on day to day matters. Advise on Employee and staffing problems and recommend resourcing levels to Manager

Requirements
The Person:

* Graduate degree holder or above

* 5+ years Warehouse/ Distribution Centre experience with WMS experience

* Experience in Manhattan WMS/JDA system is an advantage

* Expert in all Microsoft Office including Excel, Project and Visio

* SQL Querying is an advantage

* Good Communication (English)

* Self-motivated professional and natural communicator possessing good technical, initiating, leadership and problem-solving skills and has proven to be a good team player

About the Company
M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.