Dental Clinic Receptionist - Western

 Dental Clinic Receptionist - Western - Dubai

Job Summary

This opportunity requires someone who is passionate about delivering outstanding customer service. The successful candidate must have at least 1-2 years of experience as a Clinic Receptionist in the UAE, preferably in a Dental setting.

Specific Duties and Responsibilities
•    Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
•    Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
•    Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
•    Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
•    Ensures availability of treatment information by filing and retrieving patient records.
•    Maintains patient accounts by obtaining, recording, and updating personal and financial information.
•    Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
•    Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
•    Helps patients in distress by responding to emergencies.
•    Protects patients' rights by maintaining the confidentiality of personal and financial information.
•    Maintains operations by following policies and procedures; reporting needed changes.
•    Contributes to team effort by accomplishing related results as needed.
Salary:
AED 7,000 to 10,000 per month inclusive of fixed allowances.
Requirements
•    High school diploma or equivalent
•    Completion of a certificate program preferred
•    1+ years of experience working as an administrative assistant or in a relevant role
•    Friendly and compassionate disposition
•    Excellent organizational and time management skills
•    Strong interpersonal communication skills
•    Ability to work independently or as part of a team
•    Dedication to maintaining confidentiality of all patient records

About the Company
We are NOT just a recruitment agency. We are a PEOPLE'S Company. A team of dedicated professionals who believe in the well-being of the individual.

Cassia is a boutique healthcare recruitment company, offering high-value human resources to the growing demand of the Middle East medical industry. Our unique value proposition is based on placing highly qualified, experienced and well-prepared candida